Income Tax Help

Getting Started!
Income tax help returns on Monday, January 27, 2025.
The New York Public Library collaborates with the NYC Department of Consumer and Worker Protection (DCWP) and the IRS to host organizations in select branches across the Bronx, Manhattan, and Staten Island that can help you prepare and file your tax return electronically—all free. To participate you need to:
- Have a valid email address
- Bring all necessary documents and information (See this checklist)
- Meet the requirements for NYC tax assistance programs or IRS VITA programs
- Meet the requirements for any of the following tax assistance providers:
Locations
Bronx
- Bronx Library Center
Mondays 10 AM–5 PM | Wednesdays 9 AM–1 PM
Walk-Up or By Appointment | Provider: Campaign for Working Families
Preparación de impuestos en español
- Castle Hill Library
Tuesdays 10 AM–3 PM | Tuesdays 11 AM–5PM | Thursdays 11 AM–5 PM | Fridays 11 AM–4 PM
By Appointment | Provider: Campaign for Working Families
Preparación de impuestos en español
Manhattan
- 58th Street Library
Thursdays 10 AM–2:30 PM
By Appointment | Provider: AARP
- Bloomingdale Library
Thursdays 11 AM–3 PM
Saturdays 10 AM–2 PM
By Appointment | Provider: Single Stop
- Chatham Square Library
Saturdays 10 AM–3 PM
By Appointment | Provider: AARP
Preparación de impuestos en español | 提供中文备税服务
- Hamilton Grange Library
Saturdays 11 AM–2 PM
By Appointment | Provider: AARP
- Harlem Library
Saturdays | 10 AM–2 PM
Provider: Single Stop
By Appointment
- Ottendorfer Library
Wednesdays 11 AM–3 PM
Walk-Up | Provider: Single Stop
Staten Island
- Dongan Hills Library
Mondays and Thursdays 11 AM–3 PM
Walk-Up | Provider: Single Stop
Program dates and times are subject to change.
Forms & Instructions
Tax forms and information from federal and state agencies can be obtained online. Choose one of the following options and follow the instructions at each site to download forms. A limited quantity of the most popular tax forms can be found at our locations. Please call your local branch to confirm availability.
- Tax forms by mail: 800-829-3676
- Tax information: 800-829-1040, 800-829-4059 (TDD), 800-829-4477 (TeleTax)
- Tax form pick-up locations: 212-436-1000 Please note: Taxpayer Assistance Centers operate by appointment.
- IRS Taxpayer Advocate Service: 212-436-1011
- Tax forms by mail: 518-457-5431
- Tax information: 518-457-5181
- Tax forms by mail and information: 800-323-4400
- Tax forms by mail: 860-297-5962
- Tax information: 800-382-9463
IRS Accessibility Services
Find hundreds of tax forms and publications available for download or viewing online in text-only, Braille ready files, browser-friendly HTML, accessible PDF, large print, and more in the IRS website. Also available in: Español, 中文 (简体), 中文 (繁體), 한국어, Русский, Tiếng Việt, and Kreyòl ayisyen.
- Taxpayers who need accessibility assistance can call 833-690-0598. Assistance for multilingual taxpayers is also available on the helpline via the “Over-the-Phone Interpreter Service” option.
- Tax payers who are deaf, hard of hearing, and use TTY equipment, may call 800-829-4059 for toll-free assistance.
- People who are unable to complete their tax return because of a physical disability may get assistance from an IRS office, or through the Volunteer Income Tax Assistance Program (VITA) sponsored by IRS. Find a nearby location by calling 800-906-9887.
To learn more about the tax implications of certain disability benefits and other issues, please consult Publication 907 on the IRS website.
Upcoming Events
View the full calendar of tax prep events.
DISCLAIMER: Tax assistance is being provided to you free of charge by a third-party service provider outside the control of The New York Public Library (the “Library”). The Library is not responsible or liable for your use or misuse of the free tax preparation services provided by third-party service providers at our locations. The Library has opted to provide this opportunity for our patrons to have access to free tax preparation services (the “Services”). You should speak with a lawyer or accountant if you have questions or concerns about the information you provide and the tax guidance you receive during the Services, and whether your interpretation of it is appropriate for your situation. The Library does not endorse any service provider or the products or services they provide. You should always conduct your own due diligence when selecting a tax assistance service provider. The Library is not responsible for (i) the reliability, timeliness, or accuracy of the Services, or (ii) the security or privacy of any information you provide to a third-party service provider.