Income Tax Help

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Tax Assistance at the Library

The New York Public Library (NYPL) neighborhood branches across the city will be hosting organizations who can help you prepare and file your tax return electronically—all for free. To participate you will need to:

  • Have a valid email address 
  • Bring all necessary documents and information 

The New York Public Library collaborates with the NYC Department of Consumer and Worker Protection and the IRS to bring Ariva, Food Bank and Single Stop to the branches to facilitate tax assistance programs. Requirements to participate in the NYC tax assistance programs are stated here. Requirements to participate in the IRS VITA programs are stated here.

To ensure the health and safety of the public and our staff, all visitors must wear a mask. Masks must fully cover both nose and mouth and secure under the chin. Learn more about our health and safety policies at nypl.org/reopening.

Select locations will require proof of vaccination.

Please make sure you do your research on other specific eligibility requirements for tax assistance help. You can read the requirements for each of this year's tax assistance providers below:

Locations

For a full listing of locations that will be providing a tax assistance program, see the table below.  Select locations will require proof of vaccination. 

Borough Provider Branch Address & Phone Days of service Time of service How to Participate:
Walk-Up or Appointment


To book an appointment, see the event listings for each branch at nypl.org/taxhelp
Proof of Vaccination Required
(Yes / No)

CDC defines "full vaccination" as a two-dose mRNA series (Pfizer, Moderna) or one dose of Janssen (Johnson & Johnson) vaccine.
Bronx Ariva Bronx Library Center 310 East Kingsbridge Road
Bronx, NY 10458
718-579-4244
Fridays 10-5 By Appointment No
Bronx Ariva Pelham Parkway-Van Nest 2147 Barnes Avenue
Bronx, NY 10462
718-829-5864
Saturdays 10-4 By Appointment No
Bronx Ariva Wakefield 4100 Lowerre Place
Bronx, NY 10466
718-652-4663
Fridays 10-4 By Appointment No
Bronx Food Bank Castle Hill 947 Castle Hill Avenue
Bronx, NY 10473
718-824-3838
Tuesdays, Thursdays, Fridays 10-1 (T), 11-2 (Th), 1-4 (F) Walk-Up or By Appointment No
Bronx Food Bank Parkchester 1985 Westchester Avenue
Bronx, NY 10462
718-829-7830
Mondays, Wednesdays 10-2 Walk-Up or By Appointment No
Bronx Food Bank Tremont 1866 Washington Avenue
Bronx, NY 10457
718-299-5177
Mondays, Tuesdays, Fridays 10-1 Walk-Up or By Appointment No
Bronx Single Stop Mott Haven 321 East 140th Street
Bronx, NY 10454
718-665-4878
Saturdays (Starting 3/5/22) 11-3 Walk-Up Yes
Manhattan Food Bank Countee Cullen 104 West 136th Street
New York, NY 10030
212-491-2070
Tuesdays, Thursdays, Fridays, Saturdays 1-6 (T), 11-2 (Th, F), 11-4 (S) By Appointment No
Manhattan Single Stop Washington Heights 1000 St. Nicholas Avenue
New York, NY 10032
212-923-6054
Mondays, Thursdays, Saturdays 10-2 By Appointment Yes
Manhattan Single Stop Ottendorfer 135 Second Avenue
New York, NY 10003
212-674-0947
Wednesdays 11-3 Walk-Up Yes
Manhattan Single Stop Bloomingdale 150 West 100th Street
New York, NY 10025
212-222-8030
Thursdays, Saturdays 10-2 By Appointment Yes
Manhattan Single Stop 67th Street 328 East 67th Street
New York, NY 10065
212-734-1717
Fridays 10-2 Walk-Up Yes
Staten Island Single Stop Dongan Hills 1617 Richmond Road
Staten Island, NY 10304
718-351-1444
Mondays, Thursdays 11-3 Walk-Up Yes


Click to see a listing of locations by borough:

DISCLAIMER: The New York Public Library (the “Library”) is not responsible or liable for your use or misuse of the free tax preparation services provided at our locations, including but not limited to the security, reliability, and timeliness of information. The Library is not engaged in rendering tax, legal, accounting or other professional services. The Library has taken care to provide this opportunity for our patrons to have access to free tax preparation service providers (the “Services”). You may elect to speak with a lawyer or accountant if you have questions or concerns about the information you provide and the tax guidance you receive during the Services, and whether your interpretation of it is appropriate for your situation. The Library does not endorse any service provider or the products or services they provide. You should always conduct your own due diligence when selecting a tax preparation service provider.

Forms & Information

Tax forms and information from federal and state agencies can be obtained online . Choose one of the following options and follow the instructions at each site to download forms:

Federal forms
New York City and State forms
New Jersey forms
Connecticut forms

Other Sources for Forms & Information

New York City & New York State

Tax forms by mail: 518-457-5431
Tax information: 518-457-5181

Federal

Tax forms by mail: 800-829-3676
Tax information: 800-829-1040, 800-829-4059 (TDD), 800-829-4477 (TeleTax)
Tax form pick-up locations: 212-436-1000 Please note: Taxpayer Assistance Centers operate by appointment.
IRS Taxpayer Advocate Service: 212-436-1011

Taxes & Accessibility

Hundreds of the most popular federal tax forms and publications are available for download from the IRS's website or sight-impaired individuals. These products range from talking tax forms to Braille formats and are accessible using screen-reading software, refreshable Braille displays and voice recognition software. See Accessible Forms and Publications for details.

The IRS also offers customer service assistance for persons who are deaf or who have hearing disabilities. People with TTY equipment may call 800-829-4059 for toll-free assistance.

People who are unable to complete their tax return because of a physical disability may get assistance from an IRS office, or through the Volunteer Income Tax Assistance Program (VITA) sponsored by IRS. Taxpayers can find a nearby location by calling 800-906-9887.

Publication 907, Tax Highlights for Persons with Disabilities, explains the tax implications of certain disability benefits and other issues and is available at the IRS website.

To learn more, visit the IRS Accessibility page.